All of our support, hosting and maintenance packages have a month-to-month contract which gives you the option to cancel at any time. We don’t hold you or your website hostage.
Costs outlined below are on a per website basis. If you have multiple websites, an E-Commerce site or a multisite installation, let us know and we can create a custom package fit to your needs.
Our Standard support package is included with any website packages $1999+ which includes:
- 1 hour WordPress tutorial customized to your needs
- Access to our training and tutorial videos and content
- Email & Phone support is available at our standard hourly rates
Aside from our included Standard support package we offer additional monthly support to address the most common updating and security needs of our clients.
Website Support*
Available at our standard hourly rates
WordPress Website Hosting**
Hosting for one WordPress website on a DSH managed Linux server
WordPress Website Backups
Daily backups of your website files and database
Training and Tutorials
Access to training and tutorial videos to perfect your skills
WordPress Core Updates
The WordPress site will be checked and updated 1x per month
Plugin Updates***
Plugins checked and updated 1x per month
Theme Updates
Theme framework checked and updated 1x per month
Security Scan
Monthly security scan to detect malware (removal not included)
Website Support*
1 hour of support included per month
WordPress Website Hosting**
Hosting for one WordPress website on a DSH managed Linux server
WordPress Website Backups
Daily backups of your website files and database
Training and Tutorials
Access to training and tutorial videos to perfect your skills
WordPress Core Updates
The WordPress site will be checked and updated 2x per month
Plugin Updates***
Plugins checked and updated 2x per month
Theme Updates
Theme framework checked and updated 2x per month
Security Scan
Monthly security scan to detect malware (removal not included)
Website Monitoring
Website availability monitoring reporting with real-time event notifications
Website Support*
2 hours of support included per month
WordPress Website Hosting**
Hosting for one WordPress website on a DSH managed Linux server
WordPress Website Backups
Daily backups of your website files and database
Training and Tutorials
Access to training and tutorial videos to perfect your skills
WordPress Core Updates
The WordPress site will be checked and updated every 7 days
Plugin Updates***
Plugins checked and updated every 7 days
Theme Updates
Theme framework checked and updated every 7 days
Security Scan
Monthly security scan to detect malware (removal not included)
Website Monitoring
Website availability monitoring reporting with real-time event notifications
WordPress Website Mirroring****
Backups are restored daily to a failover web server for quick recovery from any issue
* WordPress Website Support:
Standard Rates are $85/hour with 3 Business Day Turnaround (Hours can be used for any WordPress, SEO, or web technology related issues)
** Plugin Support:
Unless otherwise agreed upon plugins must be listed in the WordPress.org repository and be currently maintained by a developer to quality for support and updates.
*** Website Mirroring:
In order to use site mirroring, client must have already existing hosting on another Linux-based hosting service. Design SEO Hosting managed server will be used in case of service interruption or outage on primary host. Mirroring services are not available for clients using Windows or other non-Linux based hosting.
